Struggling with Poor Housing Conditions? Here's How Tenants Can Get Justice
Living in a home plagued by disrepair is not only frustrating—it can be dangerous.

Living in a home plagued by disrepair is not only frustrating—it can be dangerous. From persistent mould and damp to faulty heating systems and leaking pipes, housing disrepair can impact both your physical health and mental well-being. For many tenants in council or housing association homes, these issues are a daily reality that landlords often ignore.

The good news is that the Housing Disrepair Team is here to help you take back control. Our expert legal team works with tenants across the UK to ensure they live in safe, habitable conditions and receive fair compensation when landlords neglect their duties.

What Is Housing Disrepair?

Housing disrepair refers to any damage or deterioration in your rented home that your landlord is legally responsible for fixing. Under the Landlord and Tenant Act 1985, landlords must ensure that their properties are structurally sound and fit for habitation.

Common examples of housing disrepair include:

  • Damp and mould growth

  • Broken boilers and heating systems

  • Leaking roofs, pipes, or windows

  • Faulty electrical wiring

  • Pest infestations

  • Cracked walls or ceilings

If your landlord has failed to carry out repairs after being informed of the issue, you may have the right to make a housing disrepair claim.

Your Rights as a Tenant

As a social or council housing tenant, you have the legal right to live in a property that is safe, secure, and well-maintained. Your landlord is responsible for:

  • The structure and exterior of the building

  • Heating and hot water systems

  • Electrical wiring and gas supply

  • Sanitation systems (toilets, basins, etc.)

  • Repairs to communal areas

If they fail to fix these problems after being notified, they are in breach of their legal obligations—and you can take action.

Can You Make a Claim?

You may be eligible to make a housing disrepair claim if:

  • You live in a council or housing association property

  • You’ve reported the disrepair to your landlord and they have failed to act

  • The disrepair has affected your health, safety, or possessions

  • You can provide evidence of the issues

Claims can still be successful even if you’ve been living with the issues for years. Don’t let inaction deter you from seeking justice.

What Compensation Can You Claim?

When you file a housing disrepair claim, you can pursue compensation for:

  • Physical damage to your belongings

  • Health problems caused by the disrepair

  • Emotional distress and inconvenience

  • Rent reimbursement for uninhabitable periods

The compensation amount depends on the severity of the disrepair, how long it was left unfixed, and the impact on your daily life.

Our Process

Working with the Housing Disrepair Team is simple, efficient, and stress-free. We handle everything from start to finish so you don’t have to navigate the legal system alone.

  1. Free Initial Consultation – We assess your situation and advise if you have a valid claim

  2. Professional Survey – A certified expert inspects your home and documents the disrepair

  3. Legal Proceedings – Our solicitors contact your landlord and initiate formal legal action

  4. Repairs and Compensation – We push for urgent repairs and ensure you receive a fair financial settlement

All of this is done on a No Win, No Fee basis—meaning there’s no financial risk to you.

Real-Life Results

Thousands of tenants across the UK have already used our services to reclaim their rights and improve their homes:

  • A tenant in Bristol received £4,800 after enduring black mould and a broken heating system for two years.

  • In Glasgow, a family of five won £6,200 and repairs after their ceiling collapsed due to persistent leaks.

  • A pensioner in Liverpool was awarded £3,000 for health issues caused by untreated damp in her flat.

These stories highlight how effective legal action can lead to real change—and justice.

How to Strengthen Your Claim

The more evidence you can gather, the stronger your case will be. We recommend:

  • Taking dated photographs of the disrepair

  • Keeping all communication with your landlord (emails, letters, texts)

  • Obtaining medical records if your health has been affected

  • Collecting receipts for any damaged items

  • Keeping a journal of the issues, including dates and severity

This information helps us build a solid case and ensure you receive the compensation you deserve.

Don’t Wait—Act Now

There are strict time limits for filing a housing disrepair claim. In most cases, you have six years to take action from the date the problem began or when your landlord was informed. However, if health issues are involved, this time limit can be shorter.

The sooner you act, the sooner you can improve your living conditions and get the justice you deserve.

Why Choose the Housing Disrepair Team?

We are one of the UK’s leading legal services focused solely on housing disrepair claims. Our team brings years of experience, a compassionate approach, and an unwavering commitment to helping tenants in need.

Here’s why people choose us:

  • No Win, No Fee guarantee

  • Specialised legal expertise in housing disrepair law

  • Nationwide service for tenants across the UK

  • Fast response times and dedicated support

  • Track record of successful outcomes

Final Thoughts

No one should have to live in poor housing conditions. If your landlord is ignoring your complaints and refusing to fix essential problems, you have options. Taking legal action is your right—and it’s often the only way to force landlords to act.

 

Don’t continue suffering in silence. Contact the Housing Disrepair Team today and let us help you get the repairs and compensation you deserve.

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